Privacy Policy – Blossoms Play Cafe
Last updated: 17 September 2025
We take your privacy seriously. This Privacy Policy explains how we collect, use, and protect the personal information of parents, carers, and children when booking and attending sessions at Blossoms Play Cafe
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1. Who We Are
Blossoms Play Cafe (“we”, “our”, “us”) provides a safe and fun play space for children aged 4 years and under, accompanied by their parent or carer.
We are the “data controller” for the personal information collected and used in connection with our services.
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2. Information We Collect
When you book and attend a play session, we may collect the following information:
•Parent/Carer Information:
•Full name
•Contact details (email address, phone number)
•Payment information (processed securely via our booking system)
•Child Information:
•First name and age (to ensure age-appropriate entry and safety)
•Allergy or health information if provided voluntarily (to support safe attendance)
•Booking Information:
•Date and time of booked 2-hour slot
•Number of attendees including number of adults and siblings
•CCTV/Photos:
•CCTV for security purposes within the venue
•Photos/videos will only be taken or used for marketing if we have your explicit consent
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3. How We Use Your Information
We use personal information for the following purposes:
•To process and manage your booking for 2-hour play sessions
•To communicate with you about bookings, changes, or important updates
•To ensure the safety and wellbeing of children during play sessions
•To handle payments and issue receipts
•To comply with legal or safeguarding obligations
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4. Legal Basis for Processing
We process your information based on:
•Contract – to provide the play café service you have booked
•Legitimate Interests – for safety, administration, and service improvements
•Consent – where you choose to provide allergy/health details, or allow photos for marketing
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5. How We Store and Protect Information
•Personal data is stored securely on our booking system and protected with appropriate security measures.
•Payment details are processed via secure third-party providers; we do not store full card information.
•Information is retained only as long as necessary for bookings, administration, or legal obligations.
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6. Sharing of Information
We do not sell or share your personal information with third parties for marketing.
We may share limited information with:
•Service providers (e.g., booking/payment systems) under strict data protection agreements
•Authorities if required by law or for safeguarding purposes
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7. Your Rights
You have the right to:
•Access the personal data we hold about you
•Request correction of inaccurate information
•Request deletion of information (where applicable)
•Withdraw consent for optional data use (e.g., photos)
•Make a complaint to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data
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8. Children’s Privacy
We only collect minimal information about children (first name and age) to ensure safe participation. All data is provided by the parent/carer.
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9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Blossoms Play Cafe
110 Chapel Street, Kilburn, Derbyshire
Blossomsplaycafe@gmail.com
07741 531638